Customer Service

Kims Styles jewellery Delivery and Returns

We hope you love shopping with Kim and we aim to make it a relly personal exprience. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do ship the majority of ur items by insured Rouyal mail special Delivery which means that in most cases the item will be delivered by 1pm on the next working day.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (GMT). Orders you place with Kim late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses in Europe should make sure that they are aware of any import duties or tarrifs that may be payable for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon GMt).

Shipping and Delivery
Merchandise total  STANDARD
Royal Mail Recorded delivery

PRIORITY

Royal mail Special Next day delivery 

Saturday Delivery
Next business day
Up to £200 £5 £8 £14
£200.01—500.00 Free £10 £16
£500.01—1000.00 Free Free Free
Over £1000.00 Free Free

Free

**after processing if ordered by 12:00 noon PST

Returns and Replacements

We want you to be completely happy with your Jewllery order. If for any reason you are not satisfied, we will gladly accept your timely return of the item within 30 days in saleable condition this excludeds commisins. Earrings cannot be returned unless defective for hygene reasons. Returned merchandise should include the Kims Syles packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

Returning Gifts

When returning a gift, a Kims Styles Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from the store, and online. 

Returning Merchandise by Mail

On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for us to process your return.

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